© CHIC CAKES by Kim Compton 2017. All Content, Cake Designs and Rights Reserved.
All Trademarks Acknowledged. VAT Reg. No. 995 0565 78
Full Terms and Conditions for CHIC CAKES by Kim Compton are as detailed below. Upon receipt of your deposit it will be deemed that you have read, understood and accepted the Terms and Conditions applying to your order.
ORDER PLACEMENT AND PAYMENT
If you wish to place an order for our services, we suggest that you confirm as early as possible to secure your date, particularly for summer events. From a technical perspective, a minimum of three months’ notice is required when ordering wedding and tiered cakes; and one month for other special celebration cakes and cupcakes, though we can occasionally work to shorter notice.
All prices are bespoke to your tailor-made cake design and size and are based upon your brief provided to us and are not negotiable, though we can work within specific budgets where advised.
Upon consultation your quote is valid for one month – payment of a deposit will secure price.
A non-refundable 50% deposit is required in order to secure the commission of your cake. Payment of the balance is required no later than two weeks prior to delivery or collection of the cake. Same terms apply to both cake, stand and accessories rental.
Payment to be made by cheque or BACS (bank transfer), for an alternative method please contact us.
Cheques to be made payable to ‘Compton Events’.
If due to unfortunate circumstances your event is cancelled we reserve the right to retain your 50% deposit. If cancellation takes place two weeks before the event we reserve the right to keep 75% of the total price, or if cancellation occurs 1 week prior then 100% of the total cost will be retained to cover all costs of cake production.
Cancellation must be made in writing (by letter or email) to CHIC CAKES by Kim Compton and will only be deemed to take effect from the date your letter/email is received by us, upon which we will acknowledge receipt in writing.
Should your event be postponed we will endeavour to transfer your order thus, providing the date is convenient to ourselves, otherwise it shall be treated as a cancellation (see above).
We retain the right to cancel your order due to unfortunate circumstances beyond our control, arising from fire or ill health, upon which we will refund any money taken in full.
CHIC CAKES by Kim Compton, 683 Wells Road, Whitchurch, Bristol BS14 9HU
VAT Reg. 995 0565 78
Design Conditions and Alterations
It is your responsibility to read and check the quote, thus ensuring everything is order and as agreed before submission of a deposit payment.
Thereafter any alternations should be made in writing, whereupon which we will endeavour to adjust the design where possible. Though if the alteration affects the final cost, or preparation work of the original design, then you will be advised and the balance will be adjusted accordingly to reflect.
We reserve the right to adjust the design at any point if circumstances beyond our control compromise the quality of the finished cake, i.e. atmospheric climate conditions.
Nut, Gluten and Alcohol free cakes are available on request, though regrettably we are unable to offer egg-free (vegan).
Some cakes may contain inedible items, i.e. dowels in tiered cakes, ribbons, wires in sugar flowers, etc. It is the client’s responsibility to ensure these items are removed by you or your caterer prior to consumption.
Delivery and Collection Conditions
We offer a delivery and collection service by arrangement. Prices are quoted on an individual basis - calculated on mileage and time.
Cakes can be collected from our studio at a time agreed by both parties. Please note we cannot be held liable for any damage caused to your cake once it has left our studio, though we will provide advice on how best to transport your cake.
Ideally we suggest cakes are delivered and setup by ourselves the day prior to your event to ensure your cake is in the right place and at the right time – this will help to avoid any implications on the day beyond our control, i.e. traffic conditions and give you piece of mind.
Cake Stands and Accessories Rental
Delivery and return arrangements to be made at the time of order placement and agreed.
Return of hired equipment is the responsibility of the client unless specifically agreed otherwise.
Hired equipment is charged initially for three days, i.e. this covers one day either side of the event day. Any hire items returned after three days will be subject to an additional charge per item per day and consequently deducted from the deposit paid. Please note the cost may vary dependent upon item type. A security deposit is required for each item.
Damage or loss to hired equipment may result in the forfeiture of deposit and full replacement costs may be charged to the client where applicable.
All items to be returned clean and packaged in the boxes provided. Cleaning instructions to be supplied.
Thank you for your business and interest shown in CHIC CAKES by Kim Compton
- assuring you of our personal attention at all times.
Call 07748 861584